Privacy Notice

This privacy notice discloses the privacy practices for www.egardengate.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
  1. What personally identifiable information is collected from you through the  website, how it is used and with whom it may be shared.
  2. The security procedures in place to protect the misuse of your information.
  3. How you can correct any inaccuracies in the information. 
  4. What choices are available to you regarding the use of your data.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.
  • Have us delete any data we have about you.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests 
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 765-473-4992 or via email.

Guarantee & Refund Policy

At Garden Gate Greenhouse, Inc. we hold quality plants and customer satisfaction to the highest standard.  The following outlines our policies:

We guarantee our plants to be in good health at the time of purchase.  Their continued health is beyond our control once purchased.

However, we do extend a warranty on our trees, shrubs, and perennials through October 15th of the season in which they are purchased!

  • Any plant purchased but left in the pot (unplanted) will carry no guarantee.
  • Replacements are given in the form of a Garden Gate Greenhouse Gift Card.  No cash refunds.
  • The itemized receipt and the dead plant must be presented for a refund or replacement.
  • The plant must be 100% dead in order to be replaced.  For this reason we recommend that you call before you dig the plant up to make the return.  We will give instruction to be 100% sure the plant is dead.
  • Plants will be replaced one time only.  Replacement plants do not carry a warranty.
  • Plants that have been exposed to neglect or damage due to: wind, ice, salt, insects, animals, vandalism, drought, lack of rain, winter weather, washouts or acts of nature beyond the company's control will not be guaranteed.
Note: If your plants develop a problem, please call or visit Garden Gate Greenhouse, Inc. as soon as possible or contact your local Purdue County Extension Agent.